Professional Cable FAQs Solve your questions - Pengji|China Leading USB Cable Manufacturer

Frequently Asked Questions

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Are you manufacturer?

After 15+ years of development, Pengji fully owned 8000+m factory We are glad to introduce our factory via videos. You are also welcomed to visit our factory in person at any time.

Can you help with the design of the cables?

We have a professional design team. Except OEM orders, we can also help you design products and make samples.

How do I find the cable product I want?

You can find the answer from the product list.Another way you can fill in your requirements and send inquiries to our sales engineers.please click here.

What Certifications do you have?

ISO9001,SGS,SEDEX,BSCI,CE,ROHS, UL,certifications etc.

Where are you located?

We are located in Dongguan, a famous manufacturing city in the world.

What is the MOQ?

MOQ is 500pcs.However, it is flexible as your requirement.

Can you provide some customized services?

Yes, We can customize the length, color and LOGO of the product for you. Customized cable MOQ is 1000pcs (each length or each color)

What is its lead time?

Samples usually takes 2-3 days if material in stock;
Inventory: Can be shipped out within 1-3 days;
New items: For1000pcs-5000pcs at 7-10days .For 5000pcs-100Kpcs at 10-12 days can be ship out.

Do you offer guarantee?

Our company has more than 20 years of experience, advanced equipment and mature technical team, and we can meet a complete set of services such as incoming materials, patching, testing, assembly, and packaging. If you have any issue about our product, please kindly feel free to contact us. Your problem will be solved within 7* 24 hours.

Can you give me a discount ?

Yes, it can be negotiation. More bigger quantity,more perfect price.

Support Center

We have a strong technology R & D center, pre-sales and after-sales service center, sales support center, to provide the fastest and best quality service.

R & D Center

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OEM Center

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Pre-sales Service

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After-sales Service

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Clients Feedback

"I’m just proud of the quality of their products and it is success for me to put my brand name on their brake pads.The products quality is very good, the service is very considerate very professional,good supplier worthy to keep long term cooperation!"

Mehetabel

supply chain manager

"I‘m happy with the costumer service and this reliable company. I needed this cables ASAP and the shipping was pretty quick, well packed. thank you 😊If someone needs me to recommend a cable supplier, I will definitely recommend Pengji!"

Martin

FOUNDER-NCY LLC

"The engineering department took my drawings and worked up a professional engineering draft before creating the sample. The cable fits perfectly. We are fully satisfied with the ease with which the process went from beginning to physical product.!"

Jon Bakken

CEO-TAREEDT

"Thank you for such a great experience, I am very satisfied and looking forward to do business with your company again.This is the second time I buy cables from this seller, the communication and quality are great! I think we will have a long-term cooperation!"

Elle Aasen

BUYER

"I received my order. I would like to thank my correspondent Yoyo for her patience, professionalism and availability. She has been with me for months. And in the end I received products of exemplary quality.I highly recommend this supplier and look forward to my next order. Thank you to all your team."